Leaks & drips
Dripping taps, weeping joints, running toilets and hidden leaks traced back to their source and sealed properly.
Ask about a leakHome plumbing, done with care
Calm water. Careful hands.
From a stubborn drip to a new bathroom, Pearl Arc fixes the problem, explains what we found and leaves your home as tidy as we found it.
- Leaks & drips
- Blocked drains
- Water heaters
- New fittings
Services
Everyday repairs and thoughtful installs
Tell us what's happening in plain words. We'll work out the cause and agree the fix with you before any work starts.
Blocked drains
Slow sinks, gurgling showers and backed-up outside drains cleared, with advice to keep them flowing.
Ask about a drainWater heaters
No hot water, lukewarm showers or odd noises diagnosed. Servicing, repairs and like-for-like replacements.
Ask about hot waterKitchen & bathroom fittings
Taps, sinks, toilets, showers and basins fitted neatly, whether it's one swap or a full refresh.
Ask about fittingsPipework
Rerouting, replacing tired or corroded runs, and adding supplies for new appliances or outdoor taps.
Ask about pipeworkPlumbing check-ups
A calm look over your system before buying, renovating or winter, with a clear list of what matters most.
Ask about a check-up
How a visit works
No guesswork, from first message to final check
Every job follows the same steady path, so you always know what's next.
Tell us what's wrong
Send a short description and, if it helps, when the problem started. We'll reply to arrange a suitable time.
We find the cause
On arrival we protect the area, inspect the problem and explain what we see, not just the symptom.
You approve the plan
You get the options and the scope of work up front. Nothing starts until you're comfortable.
Fix, test and tidy
We complete the work, test it with you and clear up, then walk you through anything to keep an eye on.
Urgent help
Water where it shouldn't be?
Stay calm. These first steps limit damage while you get help. Then send us a request marked urgent.
Turn off the water
Find your main stopcock, often under the kitchen sink, and turn it clockwise until it stops.
Keep power safe
If water is near sockets or light fittings, switch off electricity at the consumer unit if it's safe to reach.
Contain and move
Catch drips with a bucket or towels and move valuables and rugs out of the way.
Take a quick photo
A picture of the leak and any visible pipework helps us bring the right parts first time.
Our standards
How we treat your home
Good plumbing is about more than a dry pipe. These habits come with every visit.
One
Scope before spanners
You'll know what we're doing and why before a single fitting comes off, so there are no surprises.
Two
Protected, tidy spaces
Floor covers down, work area contained, and old parts and packaging taken away when we leave.
Three
Plain-language answers
No jargon. We show you what we found and what to watch for, so you feel confident about your system.
Questions
Good to know before we visit
How is the cost worked out?
Every home is different, so we confirm the scope of work with you after inspecting the problem. You approve it before anything starts, and we tell you before doing anything extra.
How soon can you come out?
Send a request with a short description and your preferred timing. Requests marked urgent are prioritised, and we'll reply to agree a time that works.
Do I need to prepare anything?
Just clear access to the area, such as the cupboard under the sink or the space around the water heater. Photos in your request help us bring the right parts.
Do you supply the parts?
Yes, we bring common fittings and source anything specific. If you've already chosen taps or fixtures, we're happy to fit those too.
Request a visit
Tell us what's going on
A few details are all we need. We'll reply to arrange a time and ask anything else.
We read every request and reply personally.
Scope agreed on site before any work begins.
Mark it urgent and we'll prioritise it.